Automation

Automation and integrations

Most businesses do not need new software. They need the software they already have to talk to itself, so that somebody stops copying the same data between two screens every morning.

What you get

Moving data between systems you already run

Two tools that both hold your customer list, kept in step. An order raised in one place appearing in the other without anybody retyping it.

Triggering the things that depend on somebody remembering

A notification when a threshold is crossed. A record created when a form arrives. The small events currently held together by one person's attention.

Removing the repeated manual step

The daily export, the weekly reconciliation, the copy-and-paste everybody stopped noticing because it has always been done that way.

Built to fail loudly

An integration that stops silently is worse than none at all, because you carry on trusting it. These alert when they break rather than quietly doing nothing.

What this does not cover

  • Desktop and robotic process automation - if the only way in is by driving a Windows application's interface, this is not the right service
  • Systems with no API and no usable export. Where a vendor has genuinely closed the door, that gets said early rather than billed for
  • Replacing a system outright, which is a build rather than an integration

Questions

What can you connect?
Anything with an API or a usable export, which is most modern tools. The first question on any integration is whether the door exists at all, and that gets answered before a quote rather than after one.
How do I know it is still working?
Because it tells you. Failures raise an alert instead of passing silently, which is the whole difference between an integration you can rely on and one you end up checking by hand anyway.
Is $1,500 for one integration?
It is the starting point for a defined one. Two systems with good APIs and a clear rule sits at the cheap end; a chain of five with edge cases does not. You get the number before work starts.

Describe the thing somebody does every morning.

If it is the same steps in the same order, it is probably worth automating. You get a straight answer on whether it can be, and what it would cost.

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